1. Introduction
Welcome to AMPO AI (“AMPO”, “we”, “us”, or “our”). We operate the AI-first recruiting platform available through our website and associated services (collectively, the “Service”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. It applies to all users, including candidates seeking job opportunities and companies seeking talent. Please read this privacy policy carefully. By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Service.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
We may collect information about you in various ways when you use our Service. The types of information we may collect include:
- Personal Identification Information: Your name, email address, phone number, location, and other contact details you provide when creating an account or filling out forms.
- Professional and Employment-Related Information: Information contained in your resume/CV, cover letters, work history, educational background, skills, certifications, and job preferences.
- Interview Data: If you participate in an AI-powered interview, we may collect video/audio recordings (with your consent where required), transcripts, and AI-generated analysis of your responses and performance.
- Usage Data: Information about how you access and use the Service, including your IP address, browser type, device information, operating system, pages viewed, features used, access times, and referring website addresses. This may be collected automatically through server logs.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interaction with our Service, personalize your experience, and analyze usage patterns.
- Company Information (for Employers): Information about the company, job postings, hiring criteria, and contact details of company representatives.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, maintain, and improve our Service.
- To create and manage your user account.
- To process your job applications and facilitate the recruitment process.
- To conduct AI-powered interviews and generate analysis reports.
- To match candidates with relevant job opportunities based on their profiles and preferences.
- To enable communication between candidates, employers, and our platform.
- To personalize your experience on the Service.
- To communicate with you, including sending service-related notifications, updates, security alerts, and support messages.
- To send marketing communications (with your consent where required by law).
- To monitor and analyze trends, usage, and activities in connection with our Service.
- To detect, investigate, and prevent fraudulent transactions, security incidents, and other illegal activities.
- To comply with legal and regulatory obligations.
- For research and development purposes to enhance our AI models and Service features (using anonymized or aggregated data where feasible).
4. How We Share Your Information
We do not sell your personal information. We may share information we have collected about you in the following situations:
- With Potential Employers: If you are a candidate, we share your profile information, resume, interview results (if applicable), and application materials with companies using our Service whose job opportunities match your profile or to which you apply. This sharing is a core part of the Service.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- With Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., cloud hosting, data analytics, payment processing, email delivery, customer support). These service providers have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose information if we believe it's necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
- During Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. You will be notified via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information, which cannot reasonably be used to identify you, for industry analysis, demographic profiling, research, or other business purposes.
5. Data Security
We implement administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. We use encryption, access controls, and other security technologies. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission over the Internet can be guaranteed against interception or misuse. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Criteria used to determine retention periods include the duration of your relationship with us, the existence of legal obligations, and the necessity of the data for potential litigation. Usage data is generally retained for a shorter period.
7. Your Rights and Choices
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have certain rights regarding your personal information. These may include:
- Access: The right to request access to the personal information we hold about you.
- Rectification: The right to request correction of inaccurate or incomplete personal information.
- Erasure: The right to request deletion of your personal information, subject to certain exceptions.
- Restriction of Processing: The right to request that we restrict the processing of your personal information under certain conditions.
- Objection to Processing: The right to object to our processing of your personal information under certain conditions, particularly for direct marketing.
- Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time.
You can typically manage your account information and communication preferences through your account settings. To exercise other rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy [Optional: Add link if you have a separate Cookie Policy, otherwise remove or integrate details here]. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies, but this may affect the availability and functionality of our Service.
9. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our Service is not intended for individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16 without verification of parental consent, we will take steps to delete such information from our records.
11. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
12. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
AMPO AI
16192, Coastal Highway Lewes
Delaware - 19958
United States
Email: support@ampo.ai